What is Ransomware? Ransomware is a type of malicious software designed to block, encrypt and lock away important business data until a ransom is paid. Currently WannaCry ransomware is targeting all sorts of businesses in the hope they pay the ransom for encrypting their data. Ransomware is usually sent in the form of an email that looks very similar to general emails sent by Electricity, postal and general expense email’s. They entice the opener to download or open what they

1. Power Make sure the printer has power and is turned on, make sure all cables are connected properly 2. Paper Check there is paper in the printer and there is nothing jammed, make sure you check the print screen to ensure there are no error messages 3. Connection Check the Ethernet connection and the USB connection to your computer to make sure that everything is connected properly, try another USB port if possible 4. Printer Check the correct printer is set up as